References

Printed Sources

Adam, A. and Kreps, D. (2006)
Enabling or disabling technologies? A critical approach to web accessibility, Information Technology & People, 19(3), pp. 203-218
Coombes, H. (2001)
Research Using IT
Palgrave, Basingstoke
Buy from Amazon
Cornford, T. and Smithson, S. (2006)
Project Research in Information Systems
Palgrave Macmilan, Basingstoke
Buy from Amazon
Denscombe, M. (2005)
The Good Research Guide (Second Edition)
Open University Press, Berkshire
Buy from Amazon
Department for Business Enterprise and Regulatory Reform (BERR) (2008)
Information Security Breaches Survey, Technical Report
BERR, London
Disability Rights Commission (DRC) (2004)
The Web, Access and Inclusion for Disabled People, A formal investigation conducted by the Disability Rights Commission
TSO, London
Disability Rights Commission/British Standards Institute (DRC/BSI) (2006)
PAS 78:2006. Guide to good practice in commissioning accessible websites
BSI, London
e-Government Unit (2005)
eAccessibility of public sector services in the European Union
The Cabinet Office, London
Hewson, C., Yule, P., Laurent, D. and Vogel, C. (2003)
Internet Research Methods: A Practical Guide for the Social and Behavioural Sciences
SAGE Publications Ltd., London
Buy from Amazon
Kane, S., Shulman, J., Shockley, T. and Ladner, R (2007)
A Web Accessibility Report Card for Top International University Web Sites, W4A2007 Communications Paper, May 07-08, pp. 148 - 156
Krug, S. (2006)
Don't Make Me Think! A Common Sense Approach to Web Usability
New Riders, Berkeley, USA
Buy from Amazon
Lewis, V. and Klauber, J. (2002)
[Image] [Image] [Image] [Link] [Link] [Link]: inaccessible Web design from the perspective of a blind librarian, Library Hi Tech, 20(2), pp. 137-140
Nielsen, J. and Pernice, K. (2001)
Beyond ALT Text: Making the Web Easy to Use for Users with Disabilities
Nielsen Norman Group, CA, USA
Oates, B. (2006)
Researching Information Systems and Computing
SAGE Publications Ltd., London
Buy from Amazon
Office for National Statistics (ONS) (2008)
Internet Access 2008: Households and Individuals
ONS, Newport, Wales
Petrie, H., King, N. and Hamilton, F. (2005)
Accessibility of museum, library and archive websites: the MLA audit
City University, London, England
Robson, C. (2007)
How to do a Research Project: A Guide for Undergraduate Students
Blackwell Publishing, Malden, USA
Buy from Amazon
Saunders, M., Lewis, P. and Thornhill, A. (2003)
Research Methods for Business Students
Pearson Education Limited, Harlow, England
Buy from Amazon
Williams, R. and Rattray, R. (2003)
An Assessment of Web accessibility of UK accountancy firms,
Managerial Auditing Journal, 18(9), pp. 710-716

Electronic Sources

AbilityNet (2007)
State of the eNation Reports: February 2007 - Dating Websites, [Electronic Document]
Available from: http://www.abilitynet.org.uk/enation56
Visited: May 2009
AbilityNet (2009)
Web accessibility - a brief introduction, [Web Document]
Available from: http://www.abilitynet.org.uk/webarticle24
Visited: May 2009
Australian Human Rights and Equal Opportunity Commission (2000)
Bruce Lindsay Maguire v Sydney Organising Committee for the Olympic Games, [Web Document]
Available from: http://www.humanrights.gov.au/disability_rights/decisions/comdec/2000/DD000120.htm
Visited: January 2009
Aves, A. (2003)
Research Design, [PowerPoint Presentation]
City College Norwich, Norwich, England
Aves, A. (2004)
Research Ethics, [PowerPoint Presentation]
City College Norwich, Norwich, England
Department for Business Enterprise and Regulatory Reform (BERR) (2007)
SME Statistics for the UK and Regions 2007, [Excel Document]
Available from: http://stats.berr.gov.uk/ed/sme/
Visited: January 2009
Department for Business Enterprise and Regulatory Reform (BERR) (2009)
What is an SME?, [Web Document]
Available from: http://www.berr.gov.uk/whatwedo/enterprise/enterprisesmes/research-and-statistics/statistics/page38573.html
Visited: May 2009
Federation of Small Businesses (2009a)
Directory Services (Release Version 2.0.1), [Web Document]
Available from: http://www.fsbonline.co.uk/
Visited: February and March 2009
Federation of Small Businesses (2009b)
Rates, [Web Document]
Available from: http://www.fsbonline.co.uk/default.aspx?id=7&loc=general
Visited: April 2009
Federation of Small Businesses (2009c)
Whatever your Business the FSB will work for You, [Web Document]
Available from: http://www.fsb.org.uk/default.aspx?id=7&loc=general
Visited: April 2009
Free Download Manager (2009)
Free Download Manager Features, [Web Document]
Available from: http://www.freedownloadmanager.org/features.htm
Visited: May 2009
Fujitsu (2009)
Web Accessibility Inspector, [Web Document]
Available from: http://www.fujitsu.com/global/accessibility/assistance/wi/
Visited: April 2009
Google (2009)
Forms: Creating forms, [Web Document]
Available from: http://docs.google.com/support/bin/answer.py?hl=en&answer=87809
Visited: May 2009
Henry, S. (2006)
Understanding Web Accessibility, [Web Document]
Available from: http://www.uiaccess.com/understanding.html
Visited: May 2009
Higgs, A. (2006)
Dissertation: An enquiry into the acceptance of accessible web content and web design standards by UK small businesses, [Web Document]
Available from: http://dissertation.andyhiggs.co.uk/
Visited: January 2009
Informing Science Journal (2008)
Homepage, [Web Document]
Available from: http://inform.nu
Visited: December 2008
International Business Machines (IBM) (2009a)
Rational Policy Tester Accessibility Edition, [Web Document]
Available from: http://www.01.ibm.com/software/awdtools/tester/policy/accessibility/index.html
Visited: May 2009
International Business Machines (IBM) (2009b)
Many Eyes beta, [Web Document]
Available from: http://manyeyes.alphaworks.ibm.com/manyeyes/
Visited: May 2009
Krunic, T. and Ruzic-Dimitrijevic, L. (2007)
Condition of Web Accessibility in Practice and Suggestions for its Improvement, [Web Document]
Available from: http://inform.nu/Articles/Vol10/ISJv10p071-089Krunic299.pdf
Visited: December 2008
Lett, J. (n.d.)
Emic/Etic Distinctions, [Web Document]
Available from: http://faculty.ircc.cc.fl.us/faculty/jlett/Article%20on%20Emics%20and%20Etics.htm
Visited: April 2009
Low, J. (2003)
Technology and disability, [Web Document]
Available from: http://www.guardian.co.uk/society/2003/sep/24/disability.thinktanks
Visited: May 2009
McMullin, B. (2002)
Users with Disability Need Not Apply? Web Accessibility in Ireland, [Web Document]
Available from: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/1015/936
Visited: December 2008
Mozilla Europe (2009)
The Browser That Has It All, [Web Document]
Available from: http://www.mozilla-europe.org/en/firefox/
Visited: May 2009
Nielsen, J. (2000)
Alertbox: Why You Only Need to Test With 5 Users, [Web Document]
Available from: http://www.useit.com/alertbox/20000319.html
Visited: April 2009
Nielsen Norman Group (2009)
Nielsen Norman Group: usability consulting, training & user research reports: Home, [Web Document]
Available from: http://www.nngroup.com/
Visited: January 2009
Office of Public Sector Information (OPSI) (2008a)
Disability Discrimination Act, 1995, [Web Document]
Available from: http://www.opsi.gov.uk/acts/acts1995/ukpga_19950050_en_1
Visited: May 2009
Office of Public Sector Information (OPSI) (2008b)
Human Rights Act, 1998, [Web Document]
Available from: http://www.opsi.gov.uk/ACTS/acts1998/ukpga_19980042_en_1
Visited: May 2009
Pedley, M. (2005)
Guru Articles: Assistive Technology, [Web Document]
Available from: http://www.gawds.org/showcategory.php?categoryid=28
Visited: May/June 2008
Powell, B. (2006)
Transfer student has Target-ed independence for blind people as a major goal, [Web Document]
Available from: http://www.berkeley.edu/news/media/releases/2006/03/20_sexton.shtml
Visited: May 2009
Random.org (2009a)
List Randomiser, [Web Document]
Available from: http://random.org/lists/
Visited: February and March 2009
Random.org (2009b)
True Random Number Service, [Web Document]
Available from: http://random.org/
Visited: February and March 2009
Royal National Institute for Blind People (RNIB) (2009b)
Web Access Centre, [Web Document]
Available from: http://www.rnib.org.uk/xpedio/groups/public/documents/Code/public_rnib008789.hcsp
Visited: May 2009
Sloan, M. (2006)
Web Accessibility and the DDA, [Web Document]
Available from: http://elj.warwick.ac.uk/jilt/01-2/sloan.html
Visited: December 2008
Sun Microsystems, Inc. (2009a)
MySQL Database Software Products, [Web Document]
Available from: http://www.mysql.com/products/
Visited: May 2009
Sun Microsystems, Inc. (2009b)
Why OpenOffice.org, [Web Document]
Available from: http://why.openoffice.org/
Visited: May 2009
TotalValidator.com (2009)
Validate your website, [Web Document]
Available from: http://www.totalvalidator.com/validator/ValidatorForm?type=file
Visited: May 2009
WebbIE (2009)
Get WebbIE Now, [Web Document]
Available from: http://www.webbie.org.uk/
Visited: May 2009
World Wide Web Consortium (W3C) (2007a)
About the World Wide Web Consortium, [Web Document]
Available from: http://www.w3.org/Consortium/
Visited: December 2008
World Wide Web Consortium (W3C) (1999)
Web Content Accessibility Guidelines 1.0., [Web Document]
Available from: http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505/
Visited: May 2009
World Wide Web Consortium (W3C) (2006)
Complete List of Web Accessibility Evaluation Tools, [Web Document]
Available from: http://www.w3.org/WAI/ER/tools/complete
Visited: April 2009
World Wide Web Consortium (W3C) (2007b)
Introduction to Web Accessibility, [Web Document]
Available from: http://www.w3.org/WAI/intro/accessibility.php
Visited: December 2008
World Wide Web Consortium (W3C) (2009)
Markup Validation Service, [Web Document]
Available from: http://validator.w3.org/
Visited: May 2009
World Wide Web Consortium (W3C) (2005a)
Web Accessibility Initiative: Introduction to Web Accessibility , [Web Document]
Available from: http://www.w3.org/WAI/
Visited: December 2008
World Wide Web Consortium (W3C) (1999b)
Web Content Accessibility Guidelines (WCAG) 1.0, [Web Document]
Available from: http://www.w3.org/TR/WAI-WEBCONTENT/
Visited: May 2009
World Wide Web Consortium (W3C) (2008)
Web Content Accessibility Guidelines (WCAG) 2.0, [Web Document]
Available from: http://www.w3.org/TR/WCAG20/
Visited: May 2009
World Wide Web Consortium (W3C) (2005b)
World Wide Web Consortium Process Document, [Web Document]
Available from: http://www.w3.org/2005/10/Process-20051014/cover.html#toc
Visited: December 2008

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