References

Adam, A. and Kreps, D. (2006)

Enabling or disabling technologies? A critical approach to web accessibility, Information Technology & People, 19(3), pp. 203-218

Coombes, H. (2001)

Research Using IT

Palgrave, Basingstoke

Buy from Amazon

Cornford, T. and Smithson, S. (2006)

Project Research in Information Systems

Palgrave Macmilan, Basingstoke

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Denscombe, M. (2005)

The Good Research Guide (Second Edition)

Open University Press, Berkshire

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Department for Business Enterprise and Regulatory Reform (BERR) (2008)

Information Security Breaches Survey, Technical Report

BERR, London

Disability Rights Commission (DRC) (2004)

The Web, Access and Inclusion for Disabled People, A formal investigation conducted by the Disability Rights Commission

TSO, London

Disability Rights Commission/British Standards Institute (DRC/BSI) (2006)

PAS 78:2006. Guide to good practice in commissioning accessible websites

BSI, London

e-Government Unit (2005)

eAccessibility of public sector services in the European Union

The Cabinet Office, London

Hewson, C., Yule, P., Laurent, D. and Vogel, C. (2003)

Internet Research Methods: A Practical Guide for the Social and Behavioural Sciences

SAGE Publications Ltd., London

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Kane, S., Shulman, J., Shockley, T. and Ladner, R (2007)

A Web Accessibility Report Card for Top International University Web Sites, W4A2007 Communications Paper, May 07-08, pp. 148 - 156

Krug, S. (2006)

Don't Make Me Think! A Common Sense Approach to Web Usability

New Riders, Berkeley, USA

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Lewis, V. and Klauber, J. (2002)

[Image] [Image] [Image] [Link] [Link] [Link]: inaccessible Web design from the perspective of a blind librarian, Library Hi Tech, 20(2), pp. 137-140

Nielsen, J. and Pernice, K. (2001)

Beyond ALT Text: Making the Web Easy to Use for Users with Disabilities

Nielsen Norman Group, CA, USA

Oates, B. (2006)

Researching Information Systems and Computing

SAGE Publications Ltd., London

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Office for National Statistics (ONS) (2008)

Internet Access 2008: Households and Individuals

ONS, Newport, Wales

Petrie, H., King, N. and Hamilton, F. (2005)

Accessibility of museum, library and archive websites: the MLA audit

City University, London, England

Robson, C. (2007)

How to do a Research Project: A Guide for Undergraduate Students

Blackwell Publishing, Malden, USA

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Saunders, M., Lewis, P. and Thornhill, A. (2003)

Research Methods for Business Students

Pearson Education Limited, Harlow, England

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Williams, R. and Rattray, R. (2003)

An Assessment of Web accessibility of UK accountancy firms,

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AbilityNet (2007)

State of the eNation Reports: February 2007 - Dating Websites, [Electronic Document]

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Visited: May 2009

AbilityNet (2009)

Web accessibility - a brief introduction, [Web Document]

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Visited: May 2009

Australian Human Rights and Equal Opportunity Commission (2000)

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Visited: January 2009

Aves, A. (2003)

Research Design, [PowerPoint Presentation]

City College Norwich, Norwich, England

Aves, A. (2004)

Research Ethics, [PowerPoint Presentation]

City College Norwich, Norwich, England

Department for Business Enterprise and Regulatory Reform (BERR) (2007)

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Visited: January 2009

Department for Business Enterprise and Regulatory Reform (BERR) (2009)

What is an SME?, [Web Document]

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Visited: May 2009

Federation of Small Businesses (2009a)

Directory Services (Release Version 2.0.1), [Web Document]

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Visited: February and March 2009

Federation of Small Businesses (2009b)

Rates, [Web Document]

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Visited: April 2009

Federation of Small Businesses (2009c)

Whatever your Business the FSB will work for You, [Web Document]

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Visited: April 2009

Free Download Manager (2009)

Free Download Manager Features, [Web Document]

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Visited: May 2009

Fujitsu (2009)

Web Accessibility Inspector, [Web Document]

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Visited: April 2009

Google (2009)

Forms: Creating forms, [Web Document]

Available from: http://docs.google.com/support/bin/answer.py?hl=en&answer=87809

Visited: May 2009

Henry, S. (2006)

Understanding Web Accessibility, [Web Document]

Available from: http://www.uiaccess.com/understanding.html

Visited: May 2009

Higgs, A. (2006)

Dissertation: An enquiry into the acceptance of accessible web content and web design standards by UK small businesses, [Web Document]

Available from: http://dissertation.andyhiggs.co.uk/

Visited: January 2009

Informing Science Journal (2008)

Homepage, [Web Document]

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Visited: December 2008

International Business Machines (IBM) (2009a)

Rational Policy Tester Accessibility Edition, [Web Document]

Available from: http://www.01.ibm.com/software/awdtools/tester/policy/accessibility/index.html

Visited: May 2009

International Business Machines (IBM) (2009b)

Many Eyes beta, [Web Document]

Available from: http://manyeyes.alphaworks.ibm.com/manyeyes/

Visited: May 2009

Krunic, T. and Ruzic-Dimitrijevic, L. (2007)

Condition of Web Accessibility in Practice and Suggestions for its Improvement, [Web Document]

Available from: http://inform.nu/Articles/Vol10/ISJv10p071-089Krunic299.pdf

Visited: December 2008

Lett, J. (n.d.)

Emic/Etic Distinctions, [Web Document]

Available from: http://faculty.ircc.cc.fl.us/faculty/jlett/Article%20on%20Emics%20and%20Etics.htm

Visited: April 2009

Low, J. (2003)

Technology and disability, [Web Document]

Available from: http://www.guardian.co.uk/society/2003/sep/24/disability.thinktanks

Visited: May 2009

McMullin, B. (2002)

Users with Disability Need Not Apply? Web Accessibility in Ireland, [Web Document]

Available from: http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/1015/936

Visited: December 2008

Mozilla Europe (2009)

The Browser That Has It All, [Web Document]

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Visited: May 2009

Nielsen, J. (2000)

Alertbox: Why You Only Need to Test With 5 Users, [Web Document]

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Visited: April 2009

Nielsen Norman Group (2009)

Nielsen Norman Group: usability consulting, training & user research reports: Home, [Web Document]

Available from: http://www.nngroup.com/

Visited: January 2009

Office of Public Sector Information (OPSI) (2008a)

Disability Discrimination Act, 1995, [Web Document]

Available from: http://www.opsi.gov.uk/acts/acts1995/ukpga_19950050_en_1

Visited: May 2009

Office of Public Sector Information (OPSI) (2008b)

Human Rights Act, 1998, [Web Document]

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Visited: May 2009

Pedley, M. (2005)

Guru Articles: Assistive Technology, [Web Document]

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Visited: May/June 2008

Powell, B. (2006)

Transfer student has Target-ed independence for blind people as a major goal, [Web Document]

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Visited: May 2009

Random.org (2009a)

List Randomiser, [Web Document]

Available from: http://random.org/lists/

Visited: February and March 2009

Random.org (2009b)

True Random Number Service, [Web Document]

Available from: http://random.org/

Visited: February and March 2009

Royal National Institute for Blind People (RNIB) (2009b)

Web Access Centre, [Web Document]

Available from: http://www.rnib.org.uk/xpedio/groups/public/documents/Code/public_rnib008789.hcsp

Visited: May 2009

Sloan, M. (2006)

Web Accessibility and the DDA, [Web Document]

Available from: http://elj.warwick.ac.uk/jilt/01-2/sloan.html

Visited: December 2008

Sun Microsystems, Inc. (2009a)

MySQL Database Software Products, [Web Document]

Available from: http://www.mysql.com/products/

Visited: May 2009

Sun Microsystems, Inc. (2009b)

Why OpenOffice.org, [Web Document]

Available from: http://why.openoffice.org/

Visited: May 2009

TotalValidator.com (2009)

Validate your website, [Web Document]

Available from: http://www.totalvalidator.com/validator/ValidatorForm?type=file

Visited: May 2009

WebbIE (2009)

Get WebbIE Now, [Web Document]

Available from: http://www.webbie.org.uk/

Visited: May 2009

World Wide Web Consortium (W3C) (2007a)

About the World Wide Web Consortium, [Web Document]

Available from: http://www.w3.org/Consortium/

Visited: December 2008

World Wide Web Consortium (W3C) (1999)

Web Content Accessibility Guidelines 1.0., [Web Document]

Available from: http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505/

Visited: May 2009

World Wide Web Consortium (W3C) (2006)

Complete List of Web Accessibility Evaluation Tools, [Web Document]

Available from: http://www.w3.org/WAI/ER/tools/complete

Visited: April 2009

World Wide Web Consortium (W3C) (2007b)

Introduction to Web Accessibility, [Web Document]

Available from: http://www.w3.org/WAI/intro/accessibility.php

Visited: December 2008

World Wide Web Consortium (W3C) (2009)

Markup Validation Service, [Web Document]

Available from: http://validator.w3.org/

Visited: May 2009

World Wide Web Consortium (W3C) (2005a)

Web Accessibility Initiative: Introduction to Web Accessibility , [Web Document]

Available from: http://www.w3.org/WAI/

Visited: December 2008

World Wide Web Consortium (W3C) (1999b)

Web Content Accessibility Guidelines (WCAG) 1.0, [Web Document]

Available from: http://www.w3.org/TR/WAI-WEBCONTENT/

Visited: May 2009

World Wide Web Consortium (W3C) (2008)

Web Content Accessibility Guidelines (WCAG) 2.0, [Web Document]

Available from: http://www.w3.org/TR/WCAG20/

Visited: May 2009

World Wide Web Consortium (W3C) (2005b)

World Wide Web Consortium Process Document, [Web Document]

Available from: http://www.w3.org/2005/10/Process-20051014/cover.html#toc

Visited: December 2008